How IMVU trains their users to hate them

imvu seems to intentionally hurt their usersIf you have a child or dog and you punish it without without explaining what you are punishing if for with unspecific rules and do it inconsistently, they can’t improve and will only grow to hate or resent you.

If a teacher graded your paper and didn’t mark what was wrong but just said something was wrong so you fail, how would you know and do any better next time? Sure sometimes you may know what it is. But their rules are intentionally vague and they don’t tell you what you did wrong on purpose so you can’t dispute anything.

IMVU is coming for youTo make it worse, imagine if you were failed out of the course if you got three things wrong. They don’t tell you what was wrong, just that you failed. That’s pretty much what they do. They are the judge, jury, and executioner and they don’t even have the courage to tell you which vague rule you broke. Oh and of course there’s no appeal process.

They can and do, absolutely anything they want to, to anyone they want at any time. And if you are banned, they don’t give you your credits back, they just keep them, essentially giving themselves an incentive to ban their users.

It’s the most insane process I think they could possibly come up with. I understand the need for rules and the need to enforce the rules. But this insane way of enforcing non specific rules it’s as if they are trying to intentionally alienate and destroy their users. You are presumed to be guilty and there’s no way to know what violated the rules let alone any way to appeal it. I worry because I don’t think any business or organization can last with this attitude. Kait waiting for Halloween in imvu Even if they don’t go under someone has to be able to do a better job and pass them.

I don’t say this because I’m upset at IMVU. On the contrary, I say this because I love this place and it hurts me to see practices that are hurting it especially when they are done by the people in charge. Make sure you backup your friends and contacts and keep an open mind to other programs too. To me this is the biggest weakness and drawback to the overall good IMVU system.

3 responses

  1. I was nervous about posting this and kept putting it off because I’m not attacking IMVU but trying to be honest and just point out a serious weakness.

    October 8, 2013 at 10:04 pm

  2. Pingback: Dear IMVU Customer Service, | Kaitlyn's IMVU Tips

  3. Pingback: Does IMVU Customer Service retaliate when people complain? | Kaitlyn's IMVU Tips

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